Shipping Cost

The prices shown are for a standard shipment. Additional costs may be charged for special shipments, such as for refrigerated products or bulky goods.

ITALY

Express courier Italy including Sardenia, Sicilia, and Calabria:  € 6,90 including VAT

Free Shipping for orders over € 79,90 excluding shipping and additional costs

Supplement Minor Islands and disadvantaged places: € 9.90 supplement + shipping costs

Venezia city and Minor Islands: supplement of € 19.90 + shipping costs

Orders that are entitled to free shipping costs will still be applied, if due, the supplements for the smaller islands, disadvantaged locations, Venice and smaller islands.

EUROPE (shipping up to 30kg)

  • A: Germany, Austria, France, Monaco
up to 5kg up to 15 kg up to 30 kg
8,70€ 11,80€ 15,45€
  • A1: Holland, Belgium, Luxembourg, Channel Islands, Spain
up to 5kg up to 15 kg up to 30 kg
8,70€ 13,50€ 15,90€
  • A2: Denmark
up to 5kg up to 15 kg up to 30 kg
10,90€ 13,90€ 18,35€
  • B: Hungary, Slovakia, Poland, Sweden, Czech Republic
up to 5kg up to 15 kg up to 30 kg
15,60€ 17,95€ 25,40€
  • C: Portugal, Balearic Islands, Finland
up to 5kg up to 15 kg up to 30 kg
16,75€ 21,75€ 25,50€
  • C1: Liechtenstein
up to 5kg up to 15 kg up to 30 kg
12,90€ 20,05€ 49,15€
  • D: Ireland, Northern Ireland
up to 5kg up to 15 kg up to 30 kg
31,40€ 34,95€ 40,25€
  • D1: Norway
up to 5kg up to 15 kg up to 30 kg
35,10€ 38,80€ 43,80€
  • E: Azores, Madeira
up to 5kg up to 15 kg up to 30 kg
42,15€ 48,65€ 52,50€
  • E1: Corsica
up to 5kg up to 15 kg up to 30 kg
51,40€ 54,30€ 58,15€

For information on shipping costs for larger volumes and for the remaining countries, contact us and we will be happy to accommodate your requests.

The shipment of your order

Orders are generally shipped within 2 working days of receipt of payment and are shipped by SDA, GLS or TNT express courier on the national territory and UPS or other local partners in the rest of the world with tracking of the shipment. Whichever type of shipment you choose, we will provide you with a link to track your parcel online. For the shipment of large quantities, national and European couriers will be used based on the destination of the goods. All orders received on Friday, Saturday, Sunday or holidays will be processed on the following Monday or working day.

Shipping costs include handling, packaging and shipping costs for your order. We recommend that you group your items in one order. We cannot group two separate orders placed separately, therefore shipping costs will be charged for each of them. The shipment of your order is covered by insurance for damage suffered during transport. We invite you to accept the package only if intact, without visible external damage and to sign with reserve for the next check after opening. If after opening the items you have ordered are damaged, you will be sent to contact us within two days of receiving the order.

Particular attention is paid to the packaging of fragile products. The boxes are suitably large and your items are well protected.

For companies: For orders of large quantities choose the option "Delivery to company". Our office will provide you with the final shipping cost based on weight and size. The shipment of large quantities will be on pallets with a deposit of € 8 or € 10 depending on the size of the pallet for each single pallet shipped. The deposit will be released upon return of the pallets in perfect condition.

Delivery of your order

Donna Tina Store will do everything possible to deliver orders as quickly as possible and in the order in which they were issued.

Delivery normally takes place within 24/48 hours from the date of shipment on the national territory, 48/72 hours for the Italian islands and 5/7 working days in the rest of the world. Possible delays can occur during periods of national holidays, festive periods (Christmas - Epiphany period), adverse weather conditions or strikes.

To complete the order it is necessary and mandatory to indicate a telephone number that guarantees availability.

For any information you can contact Customer Service by e-mail at ordini@donnatinastore.it

Additional services and costs (only for the Italian territory)

  • Delivery with telephone notice and by appointment. Cost of the service: € 4,50
  • Delivery to the floor with telephone notice. Cost of the service: € 9
  • Cash on delivery. Cost of the service: € 5

You can choose additional services directly in your shopping cart or during the conclusion of the order.

Orders that are entitled to free shipping costs will still be applied, if chosen, the costs for the services described above

Customs costs

The headquarters of Donna Tina Store is in Italy, within the European Union. For shipments within the European Union, VAT is included in the total amount and there are no additional taxes and surcharges.

For territories outside the European Union or subject to special regimes, the shipping costs indicated do not include any customs duties and other import charges specific to the country of destination.

We are unable to deliver certain products to some countries of the world due to some import limits.